Effective Date: September 22, 2023
1. What Information Do We Collect?
1.1 Personal Information
We may collect the following personal information from you:
- Phone numbers
- Email addresses
- Contact preferences
- Information about services you seek, such as Medi-Cal enrollment assistance
1.2 Sensitive Information
In some instances, you may voluntarily submit sensitive personal information, including but not limited to:
- Medi-Cal beneficiary number
- Financial account information
- Health-related information
We take the utmost care in handling sensitive information, ensuring compliance with all applicable laws and regulations.
2. How Do We Process Your Information?
We use the collected information for the following purposes:
- Complying with legal obligations
- Delivering and facilitating services to you
- Delivering targeted advertising
- Assessing the effectiveness of promotional campaigns
- Enhancing and optimizing our services and user experience
- Analyzing usage trends
- Requesting feedback and providing support
- Sending outreach communication
- Protecting our services
3. With Whom Do We Share Your Personal Information?
We do not disclose or sell/share your personal information with third parties. We do not support online payments or purchases on our Website.
4. How Long Do We Keep Your Information?
We do not specify a fixed data retention period. However, we implement robust security measures to protect your personal information, including sensitive data.
5. How Do We Keep Your Information Safe?
We implement appropriate security measures to safeguard your personal information and maintain data integrity.
6. Do We Collect Information from Minors?
We do not collect personal information from users under the age of 18.
7. What Are Your Privacy Rights?
Where applicable under privacy laws, you have the right to access your personal information. For privacy-related inquiries, please contact our Data Protection Officer:
8. Controls for Do-Not-Track Features
Our Website does not utilize cookies, web beacons, or Google Maps APIs tracking technologies.
9. Do California Residents Have Specific Privacy Rights?
10. Do We Make Updates to This Notice?
11. How Can You Contact Us About This Notice?
12. How Can You Review, Update, or Delete the Data We Collect from You?
If you wish to review, update, or delete your data, please contact our Data Protection Officer for assistance.